PRIVACY POLICY — The Towns Agency (T5Solutions). Effective November 7, 2026.

The Towns Agency is operated by T5Solutions (Rylan Towns II), a licensed insurance agency located at 1351 Lone Oak Road, Mount Juliet, TN 37122. Contact: (931) 215-3402, [email protected].

Information we collect: when you complete our checkup form or speak with us, we collect the contact information and answers you provide — your name, phone number, email address, state, and your responses about life insurance, estate documents, and identity protection — as well as appointment information you share.

How we use it: to respond to your request, review your checkup answers, schedule and confirm appointments, and provide follow-up about the insurance and protection topics you asked about. We do not use your information for purposes you did not ask about.

Text messaging: if you check the permission box on our form or otherwise give consent, we may send text messages about your checkup, appointments, coverage, and policy reviews. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, HELP for help. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

Sharing: we share information only with service providers that help us operate (such as our customer management and communications platforms) and only so they can provide those services, or when required by law. We do not sell your personal information.

Security and retention: we take reasonable steps to protect your information and keep it only as long as needed for the purposes above or as required by law.

Your choices: reply STOP to stop texts, use the unsubscribe link in any email, or contact us at (931) 215-3402 or [email protected] to ask about, correct, or delete your information.

Changes: if this policy changes, the updated version will be posted on this page with a new effective date.